For account enquiries or general complaints
To report your card lost or stolen call us on:
0333 220 2532 (from the UK)
+44 113 881 0680 (from abroad)
For customer enquiries or to make a complaint call us on:
0333 220 2532
Calls to 0333 220 2532 will be charged at a standard national rate.
Call costs from mobile companies and operators may vary so please check before calling.
Our lines are open, Monday-Friday: 9-7pm, Saturday 9-5pm and Sunday 10-4pm. Calls may be recorded and monitored for training and security purposes and to help us manage your account.
Or write to us at:
PO Box 700